fb555 Terms & Conditions —
Please read before using the service
This page sets out in detail all conditions for using the fb555 platform, account rules, bonus policy, and responsible gaming guidelines.
Introduction & Applicability
These Terms & Conditions ("Terms") form a legally binding agreement between fb555 ("Platform", "we", "us") and any person who uses this website ("User", "you"). By accessing or using the fb555 website, mobile version, or any part thereof, you are deemed to have fully read, understood, and accepted these Terms.
fb555 operates an online entertainment platform for users in Bangladesh, offering slots, live casino, sports betting, and other gaming services. We are committed to providing our users with a secure, fair, and responsible entertainment experience. Through SSL encryption and fair play principles, we ensure the security of your information and transactions.
fb555 reserves the right to amend these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
Section 1 — Eligibility & Account Registration
1.1 Age Requirement
To create an account and use any gaming service at fb555, you must be at least 21 years old. This platform is open only to those aged 21 or above.
You may be asked to submit a national ID card, passport, or birth registration certificate as proof of age. Providing false information will result in account closure and deposited funds may be forfeited.
1.2 One Account Policy
Each user may open only one account. If a single person is found to hold multiple accounts, all of them will be closed and bonuses will be cancelled.
It is your responsibility to keep your account login details confidential. If any unauthorized activity occurs on your account, contact [email protected] immediately.
1.3 Geographic Restrictions
fb555 does not provide services in certain countries. Accessing the platform from a restricted region may result in immediate account suspension or closure. Users are responsible for ensuring that using this platform is lawful from their location.
1.4 Account Closure
You may request account closure at any time via live chat or by emailing [email protected]. fb555 reserves the right to close accounts without prior notice in cases of rule violations.
Section 2 — Deposit & Withdrawal Policy
2.1 Deposit
The following methods are accepted for depositing funds at fb555: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks). The minimum deposit amount is ৳100 for each method. Deposited funds are generally credited to your account immediately.
All transactions are conducted in Bangladeshi Taka (BDT). Deposits must be made using a payment account registered in your own name — third-party payment methods are not accepted.
2.2 Withdrawal
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed in 10 to 45 minutes. The withdrawal method must match the deposit method used.
If KYC verification has not been completed, large withdrawals may be delayed. fb555 may request additional documents for suspicious transactions.
2.3 Transaction Security
All financial transactions are protected by SSL encryption. fb555 is committed to preventing money laundering. If a suspicious transaction pattern is detected, the account may be suspended pending investigation.
Section 3 — Bonus & Promotion Terms
3.1 Welcome Bonus
New accounts at fb555 receive a 100% bonus on the first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus and a total balance of ৳2,000. Depositing ৳12,000 or more still gives a maximum bonus of ৳5,000, for a total balance of ৳17,000.
The welcome bonus is given to each user only once. The first deposit must be completed within a specified time period to claim the bonus.
3.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25x, applied only to the bonus amount — not the deposit amount. For example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings earned from the bonus can be withdrawn.
Wagering contributions may differ by game. A maximum bet limit applies while any bonus is active.
3.3 Bonus Cancellation Conditions
Bonuses will be cancelled and any winnings earned from them will be forfeited in the following cases:
- Claiming bonuses from multiple accounts
- Clear evidence of bonus abuse
- Requesting a withdrawal before completing the wagering requirement
- Failing to complete wagering within the specified time limit
3.4 VIP & Cashback Program
fb555's VIP program has four tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6% weekly cashback), Gold (up to 0.9% weekly cashback), and Platinum (up to 1.2% weekly cashback). You can advance to higher tiers through regular play.
VIP cashback is paid every Monday. The wagering requirement for cashback bonuses is set separately. fb555 reserves the right to change the VIP program terms at any time.
Section 4 — Gaming Rules & Fairness
4.1 Fair Play Policy
All games at fb555 are operated using Random Number Generator (RNG) technology, ensuring that every outcome is entirely unbiased and not predetermined. We use software from internationally accredited game providers.
If a technical error occurs in a game outcome, fb555 reserves the right to cancel the relevant round and refund the bet amount.
4.2 Prohibited Activities
- Using bots or automated software
- Collusion or coordinated play
- Exploiting system vulnerabilities or bugs
- Playing with the intent to abuse bonuses
- Using the platform for money laundering
- Threatening or harassing other users
4.3 Sports Betting
The sports betting section allows wagering on cricket, football, kabaddi, and other sports. Odds may change — odds on confirmed bets will not change. If a match is abandoned or postponed, the related bet is cancelled and the bet amount is refunded.
4.4 Technical Failures
The outcome of transactions affected by internet disconnection or technical issues will be determined according to fb555's server logs. fb555 is not obligated to provide compensation for server downtime.
Section 5 — Personal Information & Privacy
5.1 Data Collection & Use
fb555 collects your name, date of birth, contact information, and payment details for the purpose of account registration and management. This information is used to provide services, verify identity, ensure security, and comply with applicable laws.
We never sell your personal information to third parties. For more details on data protection, visit our privacy policy page.
5.2 KYC Verification
fb555 may request KYC (Know Your Customer) verification at any time to meet legal requirements and prevent fraud. If the required documents are not submitted, certain account functions may be restricted.
5.3 Cookie Policy
fb555 uses cookies to operate the website properly and improve the user experience. Continued use of the site constitutes consent to the cookie policy.
Section 6 — Responsible Gaming & Self-Limits
6.1 Our Commitment
fb555 believes that gaming is purely an entertainment activity and should never be a cause of financial difficulty or mental stress. We are committed to ensuring a safe and healthy gaming experience for our users.
If you feel that gaming is having a negative impact on your life, contact us immediately. We will help you set limits and, if needed, assist with self-exclusion. Visit our responsible gaming page for more information.
6.2 Setting Limits
Users can set their own deposit limits, bet limits, and loss limits. These limits take effect immediately, and a waiting period applies if you wish to increase them.
6.3 Taking a Break
You can temporarily suspend your account for a specific period. During this time, no deposits, bets, or bonus claims will be allowed.
6.4 Self-Exclusion
Requests for permanent or long-term self-exclusion can be made by emailing [email protected]. Once self-exclusion takes effect, the account will be completely deactivated.
Section 7 — Limitation of Liability & Miscellaneous Provisions
7.1 Limitation of Liability
fb555 is not liable for any direct or indirect damages arising from internet disconnection, device malfunction, third-party service failure, or unforeseen technical issues.
fb555's liability is at all times limited to the balance available in the relevant account.
7.2 Dispute Resolution
For any complaints or disputes, please contact us first via live chat or by emailing [email protected]. We provide support 24/7 in both Bengali and English.
fb555 will respond to a complaint within 30 days of the date it was submitted.
7.3 Language & Interpretation
These terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered authoritative. fb555 reserves the right to interpret any ambiguity in its own favour.
7.4 Changes to Terms
fb555 may amend these terms at any time as needed. For significant changes, notice will be provided via the registered email or on the platform. Continued use of the site after any changes will be considered acceptance of the new terms.
7.5 Entire Agreement
These terms represent the entire agreement between fb555 and the user and supersede all prior oral or written understandings on this subject. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
To contact us: [email protected] — our support team is available 24 hours a day, 7 days a week in both Bengali and English.