fb555's Privacy Policy — Our commitment to protecting your information
This policy contains a full description of how fb555 responsibly handles the collection, use, and protection of your personal information.
fb555 ("we", "our", or "the platform") places the highest importance on your privacy. This Privacy Policy document tells you what types of personal information we collect, how that information is used, who it may be shared with, and how you can maintain control over your information.
By using our platform, you are agreeing to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
Introduction & Scope
This Privacy Policy applies to all users of the fb555 platform — registered members, those who are only browsing, and everyone who uses any of our services.
fb555 is a safe and transparent online entertainment service. We believe that the foundation of a trustworthy platform is ensuring proper protection of users' personal information. All our processes are secured by SSL encryption technology.
This policy covers the following:
- What information is collected about you and how
- What purposes the collected information is used for
- How long and in what manner information is stored
- In what circumstances information is shared with third parties
- What rights you have over your information
What Information We Collect
fb555 collects only the information that is essential for providing our services. We collect information in two different ways:
- Full name and date of birth
- Email address and contact details
- Username and password (encrypted)
- Payment information for deposits and withdrawals
- Documents required for identity verification
- Information provided when contacting our support team
- IP address and device information
- Browser type and operating system
- Site access time and session logs
- Page visits, clicks, and navigation patterns
- Information from cookies and similar tracking technologies
- Type of services used and activity history
We never collect sensitive personal information — such as religious beliefs, political opinions, or health-related information — unless strictly required by legal obligation.
Purpose of Using Your Information
fb555 uses collected information only for the lawful purposes stated below. We do not use your information for any unauthorised purpose.
For providing all core services including account creation and management, payment processing, and reward distribution.
To ensure account security, detect fraud, and carry out the identity verification needed to prevent money laundering.
To resolve issues related to your account and provide effective support through live chat or email.
To analyse the user experience in order to improve service quality and plan the development of new features.
To inform you about important updates, policy changes, and relevant information based on your interests.
To maintain the records required to comply with applicable laws, regulations, and guidance from regulatory authorities.
We never sell your information to advertising networks or provide it to any commercial third party without your consent.
Data Storage & Security
fb555 applies industry-standard technical and organisational security measures to protect your information. The key pillars of our security framework are described below.
- SSL/TLS encryption on all data transmissions
- Passwords stored using one-way hashing
- Sensitive financial information stored in encrypted databases
- Regular security audits and vulnerability testing
- Two-factor authentication (2FA) available
- Only authorised staff may access personal information
- Privacy training is mandatory for all staff
- Complete logs of data access are recorded and monitored
- A rapid response plan is in place for security breaches
- Operations are conducted with confidentiality-bound service providers
Data Retention Period
We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations. Once that period has passed, the information is securely deleted or anonymised.
Records of financial transactions may be retained for an extended period in accordance with legal requirements. These records are kept under strict security measures and used solely for legal purposes.
Sharing Information with Third Parties
fb555 never sells your personal information. However, information may be shared with third parties in the limited circumstances below, as required for normal service operations and to meet legal obligations.
The minimum financial information needed to complete bKash, Nagad, Rocket, and bank transfer transactions.
Trusted verification service providers used for fraud prevention and age verification in compliance with regulatory guidelines.
Our trusted partners engaged in cloud hosting, database management, and cybersecurity services.
Providing the necessary information to relevant authorities in the event of a court order, investigation, or legal obligation.
Any third-party service provider must be bound by a strict confidentiality agreement with fb555. They may only use the information for the specified purpose and in accordance with our instructions. Using the information for their own commercial purposes is strictly prohibited.
Among our technology partners are various game content providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe. Their own privacy policies may apply on their platforms.
Cookies & Tracking Technologies
fb555 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that help our site recognise you and remember your preferences.
These cookies are essential for the basic functioning of the site — such as maintaining login sessions, ensuring security, and saving your preferred language. They cannot be disabled because the site will not function properly without them.
These cookies collect information to help us understand how users are using our site. This information is completely anonymous and is used only to improve our services. You can disable these.
These cookies are used to remember your preferences and settings (such as language or display preferences). They make your experience more personalised.
You can delete cookies or choose not to accept new ones from your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.
Your Data Rights
fb555 believes that every user should have full control over their personal information. We therefore provide you with the following rights.
You can request to know what information we hold about you. We will provide full details within a set timeframe.
If the information we hold about you contains any errors or is incomplete, you can request a correction. We will update it promptly.
In certain circumstances you can request that your personal information be deleted. Some information may need to be retained due to legal obligations.
You can withdraw your consent to any data processing you previously agreed to at any time. Withdrawing consent will not affect any processing already carried out before the withdrawal.
In certain circumstances you can request that processing of your information be temporarily suspended, particularly if you have an objection to something.
You can request an export of your personal information in a structured, machine-readable format.
To exercise any of the above rights, please contact us at [email protected]. We are always ready to help.
Children's Privacy Protection
fb555 strictly does not provide any services to persons under the age of 21 ("minors"). Our platform is designed exclusively for adult users and we do not knowingly collect any personal information from persons under the age of 21.
Our registration process includes an age verification mechanism. If for any reason the information of a person under the age of 21 enters our system, it will be deleted immediately and the associated account will be closed.
If you believe that an underage person is using our platform, please let us know — we will act quickly.
fb555 is a 21+ platform. For persons aged 21 and above only.
Policy Changes and Updates
fb555 reserves the right to update this privacy policy from time to time as needed. If there are any significant changes to the policy, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page
- By sending a notification to registered users via email
- By displaying a clear notice on the site
If you continue to use our services after the updated policy has been published, it will be assumed that you have accepted the updated policy. We therefore advise you to review this page regularly.
If you disagree with any changes, you have the right to stop using our services and to contact our support team regarding closing your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. We provide assistance in both Bengali and English.
Email: [email protected]
Live Chat: Available 24/7 — start a chat from the bottom-right corner of the site
Language: Support is available in both Bengali and English
We are always ready to assist you with any privacy-related matters. Play responsibly.
Read on for details about our responsible gaming policy and support.
Responsible GamingDetailed information about the full terms and conditions of the fb555 platform.
Terms and Conditions